Terms Of Service

At Bimss Food, we value your privacy and are committed to safeguarding your personal information. The types of personal data we collect depend on how you interact with our website and use our services. When we refer to "personal information," we mean any data that can identify you, relate to you, or be connected to you. Below, we explain the different categories of personal information we collect.

Information You Provide Directly

We gather certain details when you interact with our services, which may include:

Contact Information: This includes your name, address, phone number, and email address.
Order Details: Information such as your name, billing and shipping addresses, payment confirmation, and contact details.
Account Information: Your username, password, and security questions.
Shopping Activity: Items you browse and add to your cart.
Customer Support: Any information you share with us when seeking assistance or communicating through our services.

Certain features on our platform may require you to provide specific personal data. While you can choose not to provide this information, please note that some features may not be available if you decide to withhold it.

Information Collected Through Cookies

We automatically collect certain data regarding your usage of our website, often through cookies and similar tracking technologies. This data may include:

Information about your devices, browser, network, and IP address.
Details on how you access and use our website and services.

This data helps us enhance your browsing experience and improve the functionality of our website.

Information We Receive from Third Parties

In some cases, we may receive personal information about you from third-party service providers, such as:

Support Services: Partners like Wix who help us run our site and services.
Payment Processors: These third parties collect and process payment details, including credit/debit card information and billing addresses, to fulfil orders.

Your Rights Regarding Personal Information

You have the right to manage your personal data in several ways, including:

Opt-Out or Restrict Processing: You may request that we stop or limit how we process your personal data.
Withdraw Consent: If we rely on your consent to process your information, you may withdraw this consent at any time.
Appeals: If we deny a request related to your personal information, you can appeal our decision by contacting us directly.

You can update your preferences for promotional communications. If you no longer wish to receive marketing emails, you can opt out via the unsubscribe link in those emails. However, you may still receive transactional or non-marketing emails related to your account or orders.

We won’t discriminate against you for exercising any of your privacy rights, but we may ask for information to verify your identity before processing your requests. If you want to have an authorised agent make a request on your behalf, we may require proof of authorisation and verification of your identity.

Complaints

If you have concerns about how we handle your personal information, please get in touch with us. If you're not satisfied with our response, you may have the right to escalate the matter to a data protection authority depending on your location.

International Data Transfers
Please be aware that your personal information may be transferred, stored, and processed outside your country, including the United States. If you're located in the European Union, we will ensure that any data transferred abroad is done so using appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

If you have questions about our privacy practices or wish to exercise your rights, please contact us at:

Phone: 07438041406
Email: bimssfood@gmail.com

We are happy to assist you with any inquiries you may have regarding your privacy rights and our policies.