Shop Policy

At Bimss Food, we are committed to providing our customers with high-quality food products. To ensure your satisfaction while maintaining strict food safety standards, we have created the following return and refund policy.

​​

Non-Returnable Items

 

Due to the perishable nature of our products, we do not accept returns on any perishable items. This includes fresh foods, meats, and other items with a limited shelf life.

 

Eligible Returns (Non-Perishable Items)

 

Non-perishable items may be eligible for return under the following conditions:

​

• The item is unopened and in its original packaging.

• The return request is made within 48 hours of purchase.

• The item is in the same condition as when you received it, with no signs of tampering or damage.

 

Refunds for eligible returns will be issued to the original payment method within 5-7 business days from the date we receive the returned item.